Our Work · Case Studies

Real software, shipped.

We don't just talk about custom development — we run it. Master Dispatch Pro is our own SaaS platform, built from scratch and live in production. Here's how the same engine solves problems across very different businesses.

Case Studies — Master Dispatch Pro & Custom Software
Featured build

Master Dispatch Pro

A dispatch platform for commercial route businesses — one flat rate, unlimited trucks, a quarter of the price of the incumbents. Built as an installable PWA (works like a native app on any phone) with live job boards, driver routing, and customer notifications. We designed it, coded it, and run it in production.

PHP / MySQL backendPWA — installs on any deviceFlat-rate unlimited trucksLive at masterdispatchpro.com
Inside the platform

Screens from the live app.

Every screen below is production Master Dispatch Pro — the same software we build for clients, running real routes today.

Live Board — every driver's run in real time, stops done vs. remaining
Live Board — every driver's run in real time, stops done vs. remaining
Live map — each truck drawn as it works, pins drop as stops close
Live map — each truck drawn as it works, pins drop as stops close
Weekly planner — assign city routes and drivers day by day
Weekly planner — assign city routes and drivers day by day
Route types and the driver's stop-by-stop pickup list
Route types and the driver's stop-by-stop pickup list
Call-in queue — walk-in, redispatch and contamination flags
Call-in queue — walk-in, redispatch and contamination flags
Customer profiles with contact preferences and service history
Customer profiles with contact preferences and service history
Reporting — billing detail, driver scorecards, contracts, Excel/PDF
Reporting — billing detail, driver scorecards, contracts, Excel/PDF
Integrations — SMTP, Google Maps, Twilio SMS, SSO and cron
Integrations — SMTP, Google Maps, Twilio SMS, SSO and cron
Use cases

One engine, many routes.

The same dispatch core adapts to whatever your crews do in the field — here are the businesses it was built for.

Junk removal & waste

Flat-rate hauling without the per-truck tax

Challenge

Legacy dispatch software charged per truck and per seat, punishing growth just as a hauler adds crews.

What we built

A flat-rate dispatch board with unlimited trucks and drivers, live job status, and one-tap customer "on our way" texts.

The win

Add trucks without adding software cost, and dispatch a full day of jobs from a phone.

Roll-off & dumpster rental

Track every bin, drop and pickup

Challenge

Roll-off operators juggle where every container is, who has it, and when it's due back — usually on a whiteboard.

What we built

A container/asset view tied to jobs, with drop, swap and pickup scheduling and driver routing for the day.

The win

No more lost bins or double-booked drops — the board always knows where every container is.

Portable toilet & septic

Recurring routes that run themselves

Challenge

Service routes repeat weekly, but building each day's run by hand eats dispatcher time.

What we built

Recurring job templates that auto-generate the day's route, with service history per site and driver check-offs.

The win

Dispatchers set the route once and the schedule builds itself, with a clean service record per customer.

Courier & last-mile

From order to doorstep, tracked

Challenge

Small couriers need real-time job assignment and proof of delivery without enterprise-grade pricing.

What we built

A live job queue drivers claim from their phones, with status updates, notes, and delivery confirmation.

The win

Coordinate a fleet of drivers in real time and give customers live "where's my delivery" updates.

Landscaping & snow removal

Crews, sites and weather in one board

Challenge

Seasonal crews hit many sites a day; snow events turn scheduling into chaos.

What we built

A crew-and-site dispatch board with per-site notes, priority flags, and fast re-routing when a storm hits.

The win

Re-assign a whole day of sites in seconds when the weather changes, and keep every crew on the same page.

Built, not assembled

Every one of these is the same platform we architected and coded — not a plugin we bolted together.

Yours to own

We build custom software the same way for clients: your product, your code, no per-seat SaaS tax.

Proven in production

Master Dispatch Pro is live and paying its own way — the best proof we can build yours too.

Let's talk

Have an idea like this? We'll build it.

Tell us what you need and we'll tell you how we'd build it — and what it costs. Free consultation, no pressure.

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